Securus Technologies, Inc. is the largest detainee communications provider, government information management solutions, parolee tracking, serving more than 2,600 correctional facilities in Canada, Mexico, the District of Columbia, 45 states, and more than 1,000,000 inmates in the country. It is recognized to provide responsive customer service, innovative technology solutions, and comprehensive service. The main focus of Securus is the law enforcement communities and the specialized needs of the corrections. Securus headquarters is in Dallas, Texas with four regional offices in Atlanta, Georgia, and Dallas metropolitan area.
Securus technology provides criminal and civil justice technology solutions for investigation, public safety, monitoring and corrections, issued corrections to Global Tel*Link. There are multiple statements included in GTL’s release which is inaccurate and misleading.
Global Tel*Link is aware that a patent litigation often costs millions of dollars and takes many years to pursue. Therefore, Securus questions whether the lawsuit patent sought by Global Tel*Link brings out the best interests of the company. However, Securus will continue to defend themselves from their attacks while patenting our complaints in response. Securs continues to do so as long as it is necessary to respond to GTL in this way.
Richard A. Smith, in response to the latest press release by GTL, states that they would be happy their technology challenge with Global Tel*Link anytime. He says that Securus has offered the challenge many times because it makes more sense than what Global Tel*Link is now doing. However, GTL has remained silent about responding to the technology challenge posed by Securus while issuing numerous press releases (which need many corrections).
BBB determined that Securus Technologies, Inc. meets the maximum standards set by BBB that include a commitment to make an effort to solve consumer complaints. BBB Accredited Business pay accreditation fees for review/monitoring and to support BBB services to the public.